Documents

Your documents remain under your control

Documents uploaded to your private library are kept within your account or authorised organisational workspace. They are not added to Welund's general intelligence database, made available to other customers or used by Welund to create intelligence products for other users.

Welund.ai processes uploaded material only to provide the functions you request, including indexing, search, retrieval, summarisation and AI-assisted analysis.

Welund does not routinely inspect, review, approve or monitor documents uploaded by users.

Customer documents are not used to train Welund's general AI systems.

You are responsible for what you upload

You decide which documents are uploaded to Welund.ai and why they are processed.

By uploading or processing information through Welund.ai, you confirm that you have the necessary authority, rights and lawful basis to do so.

You are responsible for ensuring that your use of Welund.ai complies with any laws, regulations, contractual obligations and organisational policies that apply to you, including those relating to:

• privacy and data protection;
• confidential or commercially sensitive information;
• employment information;
• intellectual property and copyright;
• professional secrecy and legal privilege;
• contractual confidentiality;
• security classifications and information-handling policies;
• industry-specific or regulatory requirements.

You should not upload information that you are not entitled or authorised to process.

Welund does not determine whether a particular document may lawfully be uploaded and is not responsible for the legality, accuracy, provenance or contents of documents selected and uploaded by users.

Personal data

Documents may contain information about identifiable individuals.

Where you upload personal data for employment, business, professional or organisational purposes, you or the organisation on whose behalf you are acting will normally remain responsible for determining why that information is being processed and for establishing an appropriate lawful basis.

Where applicable, Welund processes that information on your behalf solely to provide the Welund.ai service and in accordance with applicable contractual and data-processing arrangements.

Welund does not acquire ownership of personal information simply because it is processed through the service.

International data protection

Welund.ai may be used by customers operating in different jurisdictions.

Customers are responsible for determining which privacy and data-protection requirements apply to the information they choose to process.

Customers in other jurisdictions are similarly responsible for ensuring that their use of Welund.ai complies with applicable local requirements.

Welund's role

Welund provides the technical infrastructure through which customers can privately store, index, search and analyse documents.

Welund does not determine:

• which documents you upload;
• which people are referred to in those documents;
• why the information was originally collected;
• the lawful basis on which you process it;
• whether your employer or another organisation has authorised you to upload it;
• how you use information generated from those documents.

Those decisions remain with you or the organisation on whose behalf you are acting.

Where Welund acts as a data processor or service provider, customer information is processed only for the purposes of providing the contracted service, subject to Welund's applicable legal obligations and Data Processing Agreement.

Security and isolation

Customer document libraries are separated from Welund's general intelligence database and from the libraries of other customers.

Access is controlled through individual accounts and applicable organisational permissions.

Welund applies appropriate technical and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure or loss.

These protections do not remove the customer's responsibility for determining whether information may lawfully and appropriately be uploaded.

Deleting your documents

Users can remove documents from their private library in accordance with the functionality and retention arrangements provided by Welund.ai.

For organisational customers, retention and deletion may additionally be governed by the applicable Data Processing Agreement and legal requirements.